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German specific terms cancellation form in germany

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from your contract declaration within 14 days without giving any reason by way of a clear notice. The period startsupon receipt of these in-structions on a durable medium, but not before conclusion of the contract and not before we have satisfied our information obligations pursuant to Article 246b § 2 (1) in conjunction with Article 246b § 1 (1) EGBGB (Introductory Act to the German Civil Code). To meet the withdrawal deadline, it is sufficient for you to send your withdrawal notice in time, if such notice is provided on a durable medium (e.g. letter, fax, e-mail). The withdrawal notice shall be addressed to:


Effects of the withdrawal

In case of a valid withdrawal from the contract, the benefits received by both sides have to be returned. You are obliged to pay compensation for the service received until the withdrawal if you have been advised of this legal effect prior to making your contract declaration and if you have explicitly agreed to us starting toperform the services before the end of the withdrawal deadline. If there is an obligation to pay compensation, this may mean that you nevertheless have to satisfy the contractual payment obligations for the period until the withdrawal. Your right of withdrawal expires prematurely if at your explicit request -the contract has been fully satisfied by both partiesbefore you have exercised your right of withdrawal. Obligations to reimburse payments must be satisfied within 30 days. This period starts for you at the time your withdrawal declaration is sent and for us upon receipt of such declaration.

End of instructions on withdrawal