Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://www.moneyswift.com (our "Website") or by using our cross-border money transfer service (the "Service") you are accepting and consenting to the practices described in this policy.
We are the data controller in respect of the personal data provided to us and, in such a capacity, we are committed to maintaining your personal data in accordance with the requirements of applicable data protection law, including the Data Protection Act 1998. We will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.
We are registered in England and Wales under company registration no. 04400836, and with the Data Protection Register of the Information Commissioner's Officer under registration number Z1270730.
by post at Unit 4A Orbital Business Park, 5 Argon Road, Edmonton, London, N18 3BW
by telephone at +44 2088844060 (10 lines)
email at firstname.lastname@example.org
When you access our Website, you complete the Online Form to become one of our customers, or you request us to provide the Service or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, subscribe to our Service, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, Date of birth, passport, or other identification details.
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number;
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Personal data is information about you (such as your name, address, contact and account or card details) as well as information about the person to whom you are sending funds (or from whom you are receiving funds) using the Service.
to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to improve our Website to ensure that content is presented in the most effective manner for you and for your computer to allow you to participate in interactive features of our Website, when you choose to do so as part of our efforts to keep our Website safe and secure to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
We may combine data you provide to us with data we collect from you or from other sources and we may use the combined data for all or any of the above purposes.
other members of our group, which means our subsidiaries, holding companies and any subsidiaries of those holding companies (as each is defined in section 1159 of the Companies Act 2006). Our partners, agents and contractors who are helping us to provide the Service, such as the bank which is holding our account, foreign exchange counterparties, payment processing agents and the local partners - the list of which is available online - who have accepted to act as agents for recipients to pick up cash. Service providers acting on behalf of the fund recipients, including mobile operators holding mobile wallets and payment account holders such as banks, who are holding the accounts to which the funds transferred will be credited. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
Analytics and search engine providers that assist us in the improvement and optimisation of our Website. Credit reference or fraud prevent agencies Law enforcement authorities and courts.Our professional advisers including our lawyers, auditors and consultants, as well as our insurers.
For more information about how we use personal data, please CONTACT US.
By definition, the Service is a transfer of funds from the European Economic Area ("EEA") to countries situated outside the EEA or vice versa, and so your personal data will be transferred out of the EEA in connection with any use of the Service.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We would like to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
We would also like to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the Online Form.
If you need any further information, please do not hesitate to CONTACT US.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal data, please CONTACT US BY EMAIL or BY POST. We may charge a fee of �10 to meet our costs in providing you with these details.
We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information which you think is inaccurate.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by CONTACT US BY EMAIL or BY POST.
Technologies such as cookies, beacons, tags and scripts are used by us and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the Website, tracking users� movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Please refer to our separate cookies policy
We display personal testimonials of satisfied customers on our website in addition to other endorsements, where you have agreed with a third party review site that we may do so. If you wish to update or delete your testimonial, please CONTACT US.